Diversity Awareness Partnership

• Perform duties directly related to processing image items and submitting items for posting
• Coordinate shipment/retrieval of retained documentation
• Answer questions and educate bankers on how to complete Retail Check Fraud packets
• Review Retail Check Fraud packets
• Assist with future Retail Fraud Review tasks that may include:*Building Fraud cases and Submitting and tracking fraud prevention stories and incentive payments for Retail Bankers
• Review and approve or reject signature cards daily
• Assist with manually opened accounts funding
• Complete all account closures for Retail requested by the bank
• Assist with various Retail Operations project
• Order supplies for the department
• Provide support and assist branches with day-to-day questions
• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Intermediate knowledge of the retail banking and bank operations industry
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel and Outlook
  Education & Experience
• Associate’s degree or equivalent combination of education and experience required
• 2+ years financial industry experience involving a wide range of retail and operations duties required
• 3+ years retail or operations experience within a commercial bank preferred
• Experience working in a team environment within a production setting required
• Fraud experience preferred

Time Type:
Full time

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