Remittance Processor II – Data Entry Commerce Bank

Description

Location: KC Downtown 811 Main (825 Main)

Time Type: Full time

Work Schedule: Monday-Friday, 7:00am-3:30pm, with occasional ability to work later

As a Remittance Processor, you’ll be responsible for leading the daily processing of account receivables while meeting high standards for production and quality. If you love to learn new things, enjoy working in a fast-paced environment and being a part of a great team of people, we would love to speak with you! Come grow your career with Commerce!

Responsibilities

  • Must be able to meet department production and quality goals
  • Maintain a high degree of accuracy when performing tasks and research
  • Apply extraction, packaging, capture & customer rules while processing customer items
  • Assist in training of staff on specific job duties
  • Troubleshoot and escalate department processing/ production problems to supervisor/ manager
  • Able to work independently and reach processing goals without the oversight of a supervisor or Lead
  • Must be able to research and resolve customer issues timely
  • Apply customer rules to perform desk related duties including credit card processing, pulling rejected work, labeling processed work, responding to emails, and others
  • Pull and return customer online exceptions (rejects) within packaging deadlines
  • Perform other duties as assigned

Qualifications / Requirements

Knowledge, Skills & Abilities Required

  • Strong organizational skills
  • Strong attention to detail and decision-making skills
  • Strong hand-eye coordination and manual dexterity with the ability to lift up to 15 pounds
  • Ability to stand for up to 8 hours and work with repetitive hand movement
  • Ability to Interpret and follow directions across multiple accounts
  • Motivated and organized self- starter with strong attention to detail and ability to manage multiple priorities
  • Effectively communicate individual processing challenges to immediate lead/supervisor
  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  • Basic ability to navigate computer systems effectively
  • Basic level proficiency with Microsoft Office Outlook, Word, Excel, PowerPoint and SharePoint

Education & Experience

  • High school diploma or equivalent combination of education and experience required
  • 1+ years data entry or related experience in production environment required

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