Merchant Services Product Manager Commerce Bank


Job Category: Grade 10
Location: 8000 Forsyth, St. Louis, Missouri 63105

Leveraging knowledge of merchant services, including market needs, the Merchant Services Product Manager will be responsible for partnering with internal and external stakeholders to develop and deliver a market competitive product strategy and solution set which meets or exceeds our customer’s requirements.



• Through continuous interactions with customers, prospects and our sales team, identify customer needs and opportunities to solve market problems.
• Collaborating with the commercial payments line of business to refine the product definition, strategy and long -term vision
• Build and present applicable business cases as new product opportunities are identified
• Lead product launch / rollout activities for new product opportunities
• Partner with marketing, sales, product and technology to develop and execute go-to-market strategies
• With limited management oversight, lead pricing and product strategy discussions with product partners
• Actively engage with industry groups and associations as applicable
• Perform other duties as assigned

Qualifications / Requirements

• Strong knowledge of merchant acquiring business and market needs
• Self-driven and organized with the ability to effectively prioritize and exe cute on multiple concurrent initiatives
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Expert product instincts and an ability to balance customer and business impact
• Outstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concepts both verbally and in writing
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
• Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required
• 3+ years of relevant work experience with background in product management, payments, strategy or planning
• Demonstrated product delivery experience commercializing new opportunities from concept to reality
• Experience partnering with FinTechs delivering solutions to market preferred
• Product Management Training / Certification (Pragmatic Marketing, PDMA, etc) preferred

Click here to apply!