Life Coach for Online Undergraduates Maryville University


Life Coach for Online Undergraduates is a new and exciting full-time opportunity in the Office of Career Success & Professional Development within the Student Success Division, focused on coaching online undergraduate students through a successful acclimation to, through and beyond Maryville University. The Coaching Team for online undergraduates will develop an innovative, outcomes-driven, and virtual community of constant and immediate support for students throughout their Maryville experience and beyond.


  • Deliver proactive and personalized academic support, career and learning diagnostic coaching with online undergraduate students.
  • Assist students in understanding their strengths (StrengthsQuest), as well as where and how to leverage them for a successful academic experience and future career
  • Develop a career action plan with students, teaching best practices and search skills necessary to succeed in a competitive job market, and enhancing their professional digital identity and personal brand
  • Create and initiate high-level, digital, and scalable support designed for the online learner. Assist students in reaching their academic and professional goals. (e.g. online workshops and tutoring, texts, push notifications, blogs, podcasts, etc.)
  • Serve as a key player for online undergraduate students by developing positive relationships and partnerships with students, faculty, staff, alumni, and employers and actively facilitating connections for students with these partners
  • Work closely with the School of Adult and Online Education to provide consistent messaging and support to students
  • Stay abreast of current and emerging trends in a variety of industries in order to develop and deliver the most relevant academic and career support to students
  • Assist in the tracking and reporting of internship and post-graduate outcome data
  • Be an active contributor and complete additional projects and duties as they relate to the success of students and the progress of the Student Success Division and Maryville University
  • Maintain thorough and accurate student information on academic progress, career goals, learning diagnostics, internship participation, retention, graduation, and post-graduate plans using case-management in Salesforce
  • Serve as an admin and developer in our Career Success Management Software (Symplicity)
  • Work extended and/or flexible hours, from home or multiple sites, including nights and weekends will be required

Qualifications / Requirements

  • Bachelor degree
  • Commitment and dedication to student success
  • Exemplary customer service skills, including prompt follow up and positive attitude
  • Ability to synthesize and take action on complex information
  • Ability to share goal-oriented, future-focused and action-driven planning strategies/techniques
  • Skills to professionally represent the university to diverse constituencies
  • Impeccable communication skills, particularly ability to develop one on one relationships with students, parents, faculty and other staff
  • Ability to work on multiple tasks, set priorities, and meet deadlines with minimum supervision
  • Interest and passion for being a member of a student-centered team
  • Demonstrated accuracy and attention to detail
  • Proficient with computer applications and word processing software.
  • Demonstrated ability to maintain confidentiality

Preferred Qualifications:

  • Minimum one to two years of experience in a higher education institution with preference for academic affairs, student affairs, student services, and/or counseling.
  • Familiarity with cognitive development theory of college-age students and/or career development theory
  • Experience developing a personalized learning approach to foster student success using learning diagnostic tools (Clifton Strengths, College Student Inventory, etc.)
  • Familiarity with Salesforce, database software, and student information systems

Work Hours:

Extended and/or flexible hours, from home or multiple sites, including nights and weekends will be required.

Special Instructions to Applicants:

An offer of employment is contingent upon successful completion of a drug and background screening.

Maryville University is committed to a policy of equal opportunity and prohibiting discrimination on the basis of age, disability, gender, genetic information, marital status, national origin, race/color, religion, sex, sexual orientation, veteran status, or any other status protected by law. This extends to all aspects of the employment relationship, including recruiting, hiring, training, on-the-job treatment, promotion, layoff and termination.

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