Diversity Awareness Partnership

• Engage in and improve the whole lifecycle of services—from inception, through deployment, operation, and refinement.
• Support services through activities such as system design consulting, integrating software and frameworks, automation creation, testing, capacity planning and implementation reviews.
• Maintain stability by measuring and monitoring availability, latency, and overall system health.
• Identify and lead changes to enhance team approach to troubleshoot, resolve, apply workarounds, and ultimately apply a quality permanent solution to resolve any technical issue.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Utilize technical skills to maintain optimal system efficiency, productivity, and reliability.
• Practice sustainable incident response.
• Lead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs
• Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required
• Communicate decisions, priorities and relevant information to team members effectively
• Support budget management, planning and expenditure
• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of SQL Server and related database design., including knowledge of best practices
• Extensive background in full stack development (preferably in a C# environment)
• Ability be action orientated and enthusiastic in an Agile based work style while responding efficiently and effectively in a fast-paced dynamic environment
• Effective vendor management skills and ability to build strong working relationships
• Ability to communicate confidently and concisely (written and spoken) to both technologists and non-technologists with a strong commitment to outstanding customer service
• Strong skill set in leading, integrating, installing, automating, testing, supporting and delivering solutions.
• Ability to build a strong and effective team culture while being action oriented, high-energy, and enthusiastic
• Proven budget management and problem-solving skills
• Strong critical thinking skills with the ability to apply discretion and sound judgement to solve problems efficiently and effectively
• Ability to drive results and balance management of organizational risk and meeting goals of the business
• Strong leadership skills with ability to motivate team members and foster a positive team environment that gives way to collaboration and unified goals
• Outstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concepts both verbally and in writing
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required
• 3+ years of experience in Agile implementation required
• 3+ years of experience in a leadership role in software development required
• 3+ years of leadership/supervisory experience required
• 3+ years of experience with Windows Server 2016 - 2019, SQL 2016 - 2019, ODBC, DB2 and Java preferred
• 3+ years of experience with Java, Opensource and API Services preferred

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