Individual Giving Manager COCA (Center of Creative Arts)


The Individual Giving Manager is an important member of the COCA fundraising team. This role helps provide vital resources for COCA’s programs and services. They work in collaboration with the Development team to create and implement strategies to achieve COCA’s annual budget goals. The Individual Giving Manager supports all annual fund and Membership efforts. In collaboration with the Manager of Events, this position also assists with the creation of cultivation events, with a particular focus on individual, family, and alumni engagement.

Full Time
Center of Creative Arts, St Louis, MO, US
Salary Range: $47,500.00 To 50,000.00 Annually


Company Bio: COCA (Center of Creative Arts)

COCA (Center of Creative Arts) is a leading, multidisciplinary community arts organization committed to enriching lives and building community though the arts. As an innovative model for arts education and nationally accredited for artistic and educational excellence, COCA serves as a regional hub for learning in and through the arts for all ages from all backgrounds and skill levels. The organization was founded with the intention of being a place of artistic learning that would transcend the boundaries of geography, race, and class. COCA celebrates diversity in perspectives, backgrounds, artistic disciplines, and experiences, and believes everyone should have access to experience the arts. It has grown to become one of the m diverse cultural institutions in St. Louis, a position bolstered by a commitment to access and equity.

COCA offers a robust benefit package that includes:
• Health Covering, including: Medical, Dental, Vision, Health Savings Account (HSA) and company paid Life Insurance and Short & Long Term Disability coverage.
• Paid time off and fourteen (14) paid holidays.
• Complimentary tickets to COCA shows, subject to availability.
• Camps & classes discounts.


This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Work with Director of Development to engage donors and prospects, effectively moving individuals through a well-thought-out donor cycle. Duties under this scope include, but are not limited to, the following:
    • Participate in the organization’s efforts to increase individual giving through innovative ideas, effective implementation, and analysis of impact.
    • Effectively steward and engage current members with an emphasis on membership retention.
    • Create an annual strategy to expand participation in COCA’s membership and annual fund programs of COCA members utilizing direct mail, email, social media, peer to peer fundraising, telephone and other forms of communication.
    • Oversee an annual budget for membership, plan annual spending, track expenses and reconcile line items.
    • Manage a portfolio of donors to deepen engagement and inclusivity. This includes personal outreach, effective recognition and relevant communication.
    • Set, manage, and meet aggressive targets for annual gifts including acquisition, annual gift upgrades, and develop an effective pipeline to the major and planned gifts program
    • Draft member and prospect communications, including but not limited to appeals, emails, invitations, and acknowledgments.
    • Coordinate design and production of materials and communications with the Marketing Department.
    • Serve as a key point of contact for Members and Annual Fund donors.
    • Engage graduating and former COCA students in an effort to build life-long connections with COCA.
  • Collaborate with the Manager of Events and other team colleagues to coordinate events associated with fundraising, with an emphasis on cultivating individuals. Duties under this scope include, but are not limited to, the following:
    • Oversee Member Engagement calendar to ensure the delivery of all Member benefits.
    • Coordinate logistics of Member events from conception to execution and serve as a resource for answering questions internally and externally.
    • Oversee production strategy, event layout, venue management, run of show and staffing.
    • Support efforts to secure and steward sponsors and in-kind donors for Member events.
  • Develop an understanding of COCA’s programs, initiatives, and needs and incorporate language into annual fund and member communications.
  • Assist with the development and execution of major special events, including COCAcabana and FLAME, as needed.
  • Coordinating with the Development Systems Coordinator, manage key database functions in Tessitura primarily, plus Active Net when applicable:
    • Ensure member records are accurate and updated on a timely basis.
    • Create and maintain membership-related lists.
    • Update and maintain activity records (e.g. RSVPs, special requests) for Member events.
    • Track donor and prospect interests and affiliations.
    • Serve as back up for business-critical database functions for the Development Systems Coordinator.
    • Strong work ethic, professional manner, and appearance in representing COCA at meetings, events, and activities both internal and external.
  • Prepare information packets for prospect and donor meetings, as needed.
  • Other duties as assigned.

Qualifications / Requirements

Education and/ or Qualifications:

  • Bachelor’s degree or significant professional experience required.
  • Three (3) or more years of relatable experience preferred.
  • Proficient in Microsoft Office - Outlook, Excel, and Word.
  • Experience working with a donor database preferred.
  • A commitment to Diversity, Equity and Inclusion.


  • Strong Customer-service orientation, with excellent oral and written communication skills.
  • Ability to work effectively as a team member, but also able to work independently to see projects through to completion.
  • Demonstrated organizational skills, with a strong attention to detail.
  • Outstanding project management skills with careful attention to detail and can manage multiple projects simultaneously.

Physical Demands & Work Environment:

  • This position frequently communicates with donors, vendors and teammates. Must be able to exchange accurate information in these situations.
  • This position frequently moves objects weighing up to 20 pounds for various even needs.
  • This person needs to move about the inside of the office and events. This requires the ability to sit and stand for long periods.
  • This position is essential to COCA events. This requires work hours during evenings and weekends, as applicable.

COVID-19 Considerations:

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COCA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at COCA are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. COCA is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity, and nondiscrimination policy in all aspects of employment. COCA complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact