Associate IT Systems Administrator Dot Foods

Description

Location: Mt. Sterling, IL or St. Louis, MO
Department: Information Technology
Reports To: Systems Support Manager

Your Role: You will administer and maintain systems at Dot Foods. These systems include servers, operating systems, backup and recovery programs, cloud services, Audio Visual technology, printers, and communication tools.

Company Bio: Dot Foods

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture within the business. As a vital part of that family unit, we want to you feel included and respected for any differing ideas. We appreciate those opinions and count on them to make us successful. In addition to an inclusive working environment, we will provide:

  • Family ownership that values employees and has a history of success
  • Highly competitive compensation and benefits package
  • Significant advancement opportunities

Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

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Responsibilities

  • Research, evaluate, and recommend software and hardware products
  • Perform root cause analysis and develop checklists for typical problems
  • Install and maintain servers and server operating systems and documents server infrastructure changes
  • Report on system performance, utilization, and compliance while writing and maintaining detailed systems documentation
  • Monitor server backup and recover jobs
  • Translate user and/or systems requirements into functional technical specifications
  • Apply lean tools and thinking to identify and eliminate waste in all areas of the position

Role Specifics:

  • Travel – Occasional overnight travel required; ability to independently travel as needed, without restriction, by all modes of transportation, including car, plan or train for customers/vendor calls training or meetings
  • Schedule – Ability to work flexible hours; may include evening hours and weekends to meet the responsibilities of the job

Qualifications / Requirements

We Need You To Have:

  • Bachelor’s degree or equivalent experience
  • Ability to lift boxes up to 50 pounds
  • Proficient diagnostic and troubleshooting skills
  • Proactive in anticipating and resolving problems
  • Effective customer service orientation
  • Ability to work within a team
  • Effective analytical thinking and problem-solving abilities

We’d Like You To Have:

  • Excellent written and verbal communication skills
  • Effective interpersonal skills
  • Ability to multitask and work well under pressure
  • Ability to make recommendations
  • Good attention to detail and commitment to quality

EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.

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