Account Manager II Merchant Commerce Bank


How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a “Super Community” bank and is recognized as an industry leader. In today’s growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen, and solve to meet our customers’ needs!


Job Summary/Essential Functions
- Daily interaction with C-Suite level clients and Technology teams at major companies
- Collaboration with internal bank partners in Commercial Payments to include Commercial Relationship Managers, Commercial Card, Health Care and Treasury teams
- Responsibility for managing an assigned portfolio of 30+ top tier clients in the acquiring space
- Conduct in-person presentations and annual relationship reviews with portfolio clients
- Responsible for retention & expansion by building relationships with assigned accounts
- Cross sell merchant products.
- Assist in negotiation of contract renewals & pricing for existing customers.
- Create, prepare, & present proposals to existing accounts
- Responsible for retention and expansion by building relationships with key personnel of assigned or unassigned accounts
- Ensure clients receive the products and services required to meet their business objectives
- Effectively manage the contract renewal process through defined pricing strategy and negotiation
- With mid to large size businesses, it may be required that an RFP response and/or proposal presentation be created in order to secure the renewal.
- Responsible for meeting with assigned accounts with a minimum of two on-site account reviews per year
- Continuance of education and training as it relates to products, pricing, and services offered, including new product offerings, technical enhancements, and industry changes

Work Schedule
- Full Time, 40 hours per week.
- Monday - Friday, 8:00am-5:00pm.

Qualifications / Requirements

Knowledge, Skills, & Abilities
- Excellent oral and written communication skills.
- Excellent presentation skills.
- Strong organizational and interpersonal skills.
- Professional demeanor and appearance.
- Proven sales skills.
- PC exposure and experience in MS Access helpful.
- General knowledge of commercial or consumer credit.

Education/ Experience
- Required:
- Bachelor's Degree with an emphasis in Business Administration, Accounting, or Finance and a banking curriculum or Equivalent Work Experience.
- 1-3 years of specific commercial card, commercial lending, payment processing, merchant bankcard, or sales experience in the areas of sales, marketing, and accounting. Previous Relationship or Account Management experience is desired.
- 2 Years experience (i.e., Microsoft Word, Excel and Power-point).
- 2 Years business-to-business sales, account management, relationship management or support experience.

- Preferred:
- Previous accounting, marketing or software sales experience.
- Contract negotiations experience.
- General knowledge of commercial or consumer credit.

Time Type:
Full time

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